Objective and Scope

Growzaconsulting.com acknowledges and values our users trust in us and hence, we follow the optimum standards of privacy guidelines to protect the information you share with us. The following Privacy Policy is set to govern the use of Personal Information that is shared (as defined below) with or collected by Growzaconsulting.com from its users and/or subscribers. This privacy policy enumerates and details the usage of the information shared or collected on our site, application/s and other platforms where this privacy policy is posted and available to the public. This Privacy Policy is made and followed by us in accordance with the applicable law in the regions where we operate. We may also provide additional data privacy notices for specific services or as part of specific requirements of certain regions. All such additional data privacy notices and terms should be read in conjunction with this policy.

We would like you to note that all information provided to us on or through third-party sites and platforms (for example, third-party social media logins for our sites and applications) is covered by this Privacy Policy, whereas the information the third-party site or platform collects will be governed by the third-party site or platform’s privacy policy and practices. Further you should note that your privacy disclosure choices on such third-party site or platform will not apply to our use of the information we have collected directly through our site and applications. You should also note that our site and applications may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware of our Privacy Policy and practices when you leave our site or applications and to read the privacy policies of other sites that may collect your personal information. Any terms that have not been specifically defined in this Privacy Policy shall have the same meaning as provided under the Terms of Use and therefore this Privacy Policy should be read in conjunction with the Terms of Use applicable to the services you are using from Growzaconsulting.com

User Consent

By using Growzaconsulting.com (for example, when you register for an account, purchase a service, enter a contest or promotions, communicate with us, on our sites or applications), you agree to provide consent to our collection, use and sharing of your personal information as per this Privacy Policy. In addition to this, if you access our site, application/s from a country/region governed by different data protection regulation, we may ask you to provide explicit consent to access our services before proceeding for further use.

Collection and Use of Personal Information

'Personal Information' is defined as any information that identifies (whether directly or indirectly) to a particular individual or natural person, such as the individual’s name, postal address, email address, and mobile number indicating to that particular person or is identifiable. In cases where anonymous information is directly or indirectly associated with personal information, the concerned information also is treated as personal information.

Information you provide to us

We may ask for and collect the following personal information about you when you use the Growzaconsulting.com and without this information we may not be able to provide you with all the requested services:

First and Last Name

Email address

Contact number

Location i.e., city & state

Privacy Notice

With respect to any individual whose personal information is provided by YOU to Growza Consulting Pvt. Ltd., YOU represent to Growza Consulting Pvt. Ltd. that YOU have obtained all necessary consents for the processing of such personal information contemplated by the SERVICES.

Information we collect automatically

We collect information about you, your use of our service/s, your interactions with us and our advertising. In addition to such information we also collect information regarding your computer or other device used to access our service. The information includes:

Your interactions with our email, customer care and messaging platform

Geo-location information like IP addresses

Cookies

You can read more about how we use cookies in our Cookie Policy.

Information we collect through third parties

If you link, connect or login to Growzaconsulting.com account with or through a third party service i.e. Google, Facebook and Twitter, the third party service may send us information such as your registration and profile information from the service.

Purposes and Lawfulness of processing

We will collect and process your personal data only when we have a legitimate reason for doing so. Such legitimate reasons for processing your personal information requires obtaining explicit consent from you for processing your personal information or processing your personal information for “legitimate interests” which is necessary for us to provide you with customer support or for providing premium services (For e.g. processing your information by our payment gateway service providers). We use information to provide, administer, enhance and personalize our service/s. We also use such information for analysing, marketing, processing registrations and orders, payments, and to communicate with you related to below mentioned points. For example, we use information to:

Growza Consulting Pvt. Ltd. hereby grants YOU a limited, personal, non-transferable, non-sublicensable, revocable licence to (a) access and use only the WEBSITE, Content and Services only in the manner presented by Growza Consulting Pvt. Ltd. and (b) access and use the Growza Consulting Pvt. Ltd. computer and network services offered within the WEBSITE (hereinafter referred to as the "GROWZA CONSULTING PVT. LTD. SYSTEMS") only in the manner expressly permitted by Growza Consulting Pvt. Ltd. Except for this limited license, Growza Consulting Pvt. Ltd. does not convey any interest in or to the GROWZA CONSULTING PVT. LTD. SYSTEMS, information or data available via the GROWZA CONSULTING PVT. LTD. SYSTEMS (hereinafter referred to as the "INFORMATION"), CONTENT, SERVICES, WEBSITE or any other Growza Consulting Pvt. Ltd. property by permitting YOU to access the WEBSITE. Except to the extent required by law or as expressly provided herein, none of the CONTENT and/or INFORMATION may be reverse-engineered, modified, amended, reproduced, republished, translated into any language or computer language, re-transmitted in any form or by any means, resold or redistributed without the prior written consent of Growza Consulting Pvt. Ltd. You may not make, sell, offer for sale, modify, amend, reproduce, display, publicly perform, import, distribute, retransmit or otherwise use the CONTENT in any way unless expressly permitted to do so by Growza Consulting Pvt. Ltd.

detect, prevent and investigate potentially prohibited or illegal activities, including fraud, and enforcing our terms (such as determining free trial eligibility).

communicate with you concerning our service (for example by email, push notifications text messaging, and online messaging channels), so that we can send you news about Growzaconsulting.com, details about new features and content available on the Growzaconsulting.com, and special offers, promotional announcements, and consumer surveys, and to assist you with operational requests such as password reset requests.

notify you about changes in our privacy policy, cookies policy and terms of service.

allow you to participate in interactive features offered through our Services.

carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing, chargeback and collection. We may also use your information to contact you about our own and third-party services that may be of interest to you. If you do not want us to use your information in this way, please provide explicit consent for the same when we collect your data and/or adjust your user preferences in your account profile concerning your choices/preferences provided.

Disclosure to third parties

General Disclosure

At times the Growzaconsulting.com may make certain personal information available to strategic partners that work with the Growzaconsulting.com to provide service, or that help the Growzaconsulting.com market to customers. For example, when you purchase and activate subscription, you authorize the Growzaconsulting.com to exchange the information you provide during the activation process to carry out a service. If you are approved for service, your account will be governed by the Growzaconsulting.com’s privacy policy. Personal information will only be shared by the Growzaconsulting.com to provide or improve our service and marketing aspects; it will not be shared with third parties for their marketing purposes. We do not share your personal information with companies, organizations, or individuals outside of Growzaconsulting.com except in the following cases:

Promotional Offers - We'll share or disclose your personal information outside of Growzaconsulting.com when we have your consent. For example, providing E-mail related services such as marketing newsletters, promotions and offers.

Business Transfers - We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to help us with customer support.

Legal - In the event of any requirement by court order, government or quasi-government agency to disclose Your Personal Information, we will disclose information as may be legally required. We may also disclose Your Personal Information if we, in the good faith believe that such disclosure is reasonably necessary to respond to court orders and other legal processes. In the event Growzaconsulting.com is merged with or acquired by another company, we and our affiliates may share your personal information, wholly or in part, with another business entity.

Data Retention and Erasure - We retain your personal information as long as necessary for the performance of the contract between you and us to comply with our legal obligations. If you no longer want us to use your information then you can request that we erase your personal information and close your Growzaconsulting.com account. Please note that if your request for the erasure of your personal information:

We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend a Growzaconsulting.com account for fraud or safety reasons, we may retain certain information from that account to prevent that user from opening a new account in the future.

We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.

Because we maintain copies of the GROWZA CONSULTING to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

Objection to Processing - Where your personal information is processed for direct marketing purposes, you may, at any time ask us to cease processing your data for these direct marketing purposes by sending an e-mail to us.

Complaints - You can write to our executives in case of any grievance or compliant. You have the right to complain about the data processing activities carried out by Growzaconsulting.com and get a redressal to your issue. Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences. If collection of personal information is mandatory, we will make that clear at the point of collection so that you can make an informed decision whether to participate. If you have questions about the specific personal information about you that we process or retain, and your rights regarding that personal information, please contact our customer support team.

Data transfer, storage & processing globally

We operate globally and may transfer your personal information to individual companies of the Growzaconsulting.com affiliated companies or third parties in locations around the world for the purposes described in this Privacy Policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information as per this Privacy Policy and additional measures needed as per the country/region.

Security and compliance with laws

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us by contacting our executives.

Change in Policy

This Privacy Policy is subject to change from time to time. We reserve the right, at our sole discretion, to modify the terms of this Privacy Policy from time to time in order to ensure compliance with applicable laws (“Updated Terms”). The Updated Terms shall be effective immediately and shall supersede these the terms of this Privacy Policy. We will not be under an obligation to notify you of any changes to this privacy policy except if the changes made to the policy significantly affects your rights or as may be required by law. You shall be solely responsible for reviewing the Privacy Policy from time to time for any modifications. By continuing to use Growzaconsulting.com after the updated Terms have been published, you affirm your agreement to the updated terms.

Contact information

If you require any information or clarification regarding the use of your personal information or this privacy policy or grievances with respect to use of your personal information, please email us at info@growzaconsulting.com

Cancellation and Refund Policy

At GROWZA CONSULTING PRIVATE LIMITED, we are dedicated to providing exceptional business consultancy services to our clients. We understand that circumstances may change, and we aim to accommodate our clients through a flexible cancellation policy.

Cancellation Policy

• Cancellation Requests: Clients may submit cancellation requests within 2-3 days of engaging our consultancy services. However, cancellations may not be possible if work has already commenced or if our team has communicated with third-party vendors regarding your project.
• Non-Refundable Services: Certain services may be non-refundable, particularly those that involve extensive preparation or time-sensitive deliverables. We encourage clients to review the specific terms outlined in each service agreement.

Quality Concerns

• Service Quality: If you believe that the quality of the consultancy service provided does not meet your expectations, please contact our Customer Service team within 2-3 days. We will investigate your concerns and work towards an appropriate resolution.
• Service Discrepancies: If the deliverables provided are not in line with what was agreed upon in the service agreement, please report this to our Customer Service team within 2-3 days of receipt. We will review the matter and take appropriate action.

Expectations vs. Reality

• Consultancy Discrepancies: If you feel that the service received differs from what was promised or outlined in the service agreement, please notify our Customer Service team within 2-3 days. We will assess your feedback and determine the next steps.

Third-Party Warranties

• Warranty Issues: For consultancy services that involve recommendations or products with third-party warranties, please direct your concerns to the respective third-party providers for resolution.

Refund Process

• Refunds: If a refund is approved by GROWZA CONSULTING PRIVATE LIMITED, please allow 3-4 business days for processing to your account.

For any further questions regarding our cancellation and refund policy, please feel free to reach out to our Customer Service team. Thank you for choosing GROWZA CONSULTING PRIVATE LIMITED for your business consultancy needs!